Privacy Policy
Last updated: January 15, 2025
1. Information We Collect
When you engage our coaching services, we collect information necessary to provide effective training guidance:
- Contact Information: Phone number (via WhatsApp), name
- Training Data: Running history, race results, training logs, goals
- Health Information: Injury history, relevant health conditions affecting training
- Communication History: WhatsApp messages related to coaching
2. How We Use Your Information
We use your information to:
- Create and adjust personalized training plans
- Provide ongoing coaching advice and support
- Track your progress toward goals
- Communicate with you about your training
- Process payments for coaching services
3. Data Storage and Security
Your coaching data is stored securely and is accessed only by your coach. WhatsApp communications are protected by end-to-end encryption provided by WhatsApp.
We maintain your training history and communication records for the duration of our coaching relationship and for up to 2 years after termination for record-keeping purposes.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent
- To comply with legal obligations
- To accounting software (Xero) for invoicing purposes.
We may share anonymized, aggregated data that cannot identify you individually for research or educational purposes.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to record-keeping requirements)
- Withdraw consent for data processing
- Export your training data
To exercise these rights, contact us via WhatsApp at +64 27 360 3029.
6. Cookies and Website Analytics
This website may use basic analytics to understand visitor behavior. We do not use tracking cookies for advertising purposes. Your browsing of this website is not linked to your coaching data.
7. Third-Party Services
We use WhatsApp (owned by Meta) for communication. WhatsApp's own privacy policy applies to messages sent through their platform. We recommend reviewing WhatsApp's privacy policy.
8. Children's Privacy
Our services are not intended for individuals under 18. If coaching services are provided to a minor, we require parental or guardian consent and involvement.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active coaching clients of significant changes via WhatsApp. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact
For questions about this Privacy Policy or to exercise your privacy rights, contact us via WhatsApp at +64 27 360 3029.
11. New Zealand Privacy Act Compliance
Run With Run Club is committed to compliance with the New Zealand Privacy Act 2020. We treat your health and injury data with higher sensitivity and will never share it with third parties without your explicit consent (e.g., discussing your case with your physiotherapist). This policy reflects our commitment to the Privacy Principles outlined in that legislation.
12. Use of Artificial Intelligence (AI)
To provide high-quality, data-driven coaching, we utilise Artificial Intelligence (AI) tools to assist in analyzing training data and structuring plans:
- Anonymisation: We prioritise your privacy. Any data processed by AI tools is strictly de-identified. We use unique athlete ID codes (e.g., 'Athlete 8021') instead of names or personal identifiers.
- No PII: We do not input your Personally Identifiable Information (such as real name, email, phone number, or exact address) into external AI models.
- Human Oversight: AI is used as a tool for analysis, not a replacement for professional judgment. All training plans and communications are reviewed, verified, and finalized by your human coach.