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    Terms of Service

    Last updated: January 15, 2025

    1. Services Provided

    Run With Run Club ("we", "us", "our") provides personalized running coaching services delivered primarily through WhatsApp communication. Services include training plan creation, ongoing plan adjustments, and coaching advice.

    2. Medical Disclaimer

    Running coaching is not a substitute for medical advice. Before starting any training program, you should consult with a healthcare provider. We are not medical professionals and do not provide medical advice, diagnosis, or treatment.

    You acknowledge that running and endurance training carry inherent risks including but not limited to injury, illness, or death. By using our services, you assume these risks voluntarily.

    3. Client Responsibilities

    You agree to:

    • Provide accurate information about your health, fitness level, and training history
    • Communicate openly about injuries, illness, or concerns
    • Use sound judgment and discontinue training if you experience pain or discomfort
    • Maintain appropriate insurance coverage for your training activities

    4. Payment Terms

    Coaching fees are $35 NZD per week (including GST). Payments must be made via Automatic Payment in advance. The initial term is 3 months, after which the service rolls over on a weekly basis.

    Refunds are handled on a case-by-case basis. If you're unsatisfied with coaching services, contact us directly to discuss.

    5. Cancellation Policy

    There is a minimum initial commitment of 3 months. After this period, you may cancel at any time by providing 2 weeks' written notice (via WhatsApp). Partial month refunds are not provided unless discussed on a case-by-case basis.

    6. Communication

    Coaching communication occurs primarily through WhatsApp. We aim to respond within 2 hours during business hours (7 AM - 7 PM NZST). Emergency medical situations should be directed to appropriate medical services, not to coaching channels.

    7. Intellectual Property

    Training plans and coaching content provided to you are for your personal use only. You may not redistribute, sell, or share these materials without written permission.

    8. Limitation of Liability

    To the maximum extent permitted by law, Run With Run Club and its coaches shall not be liable for any injuries, damages, or losses resulting from your participation in training programs or use of our coaching services.

    9. Changes to Terms

    We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

    10. Contact

    For questions about these Terms of Service, contact us via WhatsApp at +64 27 360 3029.